What is your Return Policy?
We are happy to accept returns or exchanges within 7 days of receiving your order. Here's a breakdown of our policy:
- Incorrect Size: If the item does not fit, you may request an exchange within 7 days.
- Unworn and Original Condition: Exchanged items must be unworn, with tags attached, and in original packaging.
- Final Sale: Items after 7 days of purchase are considered final sale and are not eligible for return or exchange. Please review product descriptions carefully before buying.
Contact Us
For any questions or to initiate an exchange, please contact our customer service team at mejimejicustomerservice@gmail.com. We're here to assist you!
How can I return my order?
Email us and we will create a return slip. However, you’d need to pay for the additional return slip through PayPal mejimejicustomerservice@gmail.com; which comes to around $5-7 for USA orders
When can I expect a Refund?
We want you to be happy with your purchase! If something isn't quite right, you can easily return it for a full refund within 7 days of receiving your order.
Here's how it works:
- Contact Us: Just let us know you'd like to return an item by emailing us at mejimejicustomerservice@gmail.com. They'll be happy to guide you through the process.
- Return Your Item: Once you receive return instructions, send the item back to our warehouse in its original packaging.
- Refund Processing: Upon receiving your return, we'll process a full refund to your original payment method within 3-5 business days.
We don't play games! Our goal is to make your shopping experience enjoyable. So rest assured, returns are handled swiftly and professionally.
No returns or refund on discount items, exchange only
