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Orders, Shipping & Refunds

Thank you for choosing our new collection. Orders are processed within 1 to 2 weeks of purchase. If the item is a pre-order, expect a delivery time of at least 3 weeks.

Overview

Shipping Details

Shipping Duration

Our products are made and packaged with care.
Please allow a minimum of two (1) weeks for your order to be shipped and delivered.
Delivery times may vary depending on your location and courier service availability.

International Shipping

Meji Meji currently ships to Europe, the USA, Canada, and Nigeria only. Shipping times may vary by country and can be affected by customs clearance and regional courier policies.

Customs Fees & Import Duties 

For orders shipped outside the USA, UK and Nigeria, additional customs fees, import duties, or taxes may be charged by your local authorities or courier before delivery. These charges are the responsibility of the recipient and are not included in our product or shipping costs. Please check your country’s import regulations for more details.

Order Tracking

Once your order is shipped, you will receive an email containing your tracking number and a link to monitor your delivery status in real time.

Delayed or Lost Shipments

While we strive to deliver all orders within the estimated timeframe, unforeseen delays can occur due to factors beyond our control (e.g., weather, customs, or courier issues).
If your order is significantly delayed, please contact our support team at mejimejicustomerservice@gmail.com with your order number for assistance.

Address Accuracy

Please double check your shipping address during checkout. Meji Meji is not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.

Contact Us

For any questions regarding your shipment, feel free to reach out to our team at mejimejicustomerservice@gmail.com. We’ll be happy to help!